Seamlessly transfer your data from your old phone to your new Samsung Galaxy! Samsung Smart Switch Mobile makes it easy.
Key Features:
- Effortless transfer of all your content from your old phone to your new Galaxy.
- Broad compatibility: Works with iOS, Android, and PC devices.
- Flexible transfer methods: Choose the option that suits you best.
- Free download and user-friendly interface.
Troubleshooting Google Play Store Downloads:
If you encounter download issues from the Google Play Store, try these steps:
- Restart your phone.
- Go to Settings > Apps > Google Play Store > Clear cache and data.
- Attempt the download again.
Transfer Capabilities:
Smart Switch empowers you to move contacts, music, photos, calendar entries, text messages, device settings, and more to your new Galaxy. It even helps you find your favorite apps or suggests similar ones on Google Play™.
Device Compatibility:
- Android™:
- Wireless: Android 4.0 or higher. Wireless transfers between compatible Android and Galaxy devices require Android 4.0 or higher (Note: Non-Samsung devices with Android versions below 6.0 can only connect with Galaxy devices supporting mobile AP.)
- Wired: Android 4.3 or higher, charging cable, and USB connector.
- iOS™:
- Wired: iOS 5.0 or above, iOS device cable (Lightning or 30-pin), and USB connector.
- iCloud™ Import: iOS 4.2.1 or higher and Apple ID.
- PC/Mac Transfer (via iTunes™): Requires Smart Switch PC/Mac software (available at http://www.samsung.com/smartswitch).
- Windows™ Mobile:
- Wireless: Windows OS 10.
For detailed instructions and troubleshooting, visit http://www.samsung.com/smartswitch.
Transferable Data:
Contacts, calendar (device content only), messages, photos, music (DRM-free content only, iCloud not supported), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), and home layouts (Galaxy devices only). App data and home layouts require a Galaxy device with M OS (Galaxy S6 or higher).
Supported Devices:
- Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2). Note: Older OS versions (GB/ICS) on Galaxy S2 may cause incompatibility. Update your firmware if necessary.
- Other Android devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel 2).
Note: Compatibility issues may prevent Smart Switch installation or use on certain devices. Ensure both devices have at least 500MB of free internal memory for data transfer. Wired connections require device support for "Transferring media files (MTP)". If wireless connections are unstable with non-Samsung devices, disable "Wi-Fi initialize" and "Disconnect low Wi-Fi signal" in Advanced Wi-Fi settings (availability depends on device manufacturer and OS version).
App Permissions:
Smart Switch requires the following permissions: Phone, Call logs, Contacts, Calendar, SMS, Storage, Microphone, Bluetooth, and Location. For Android versions below 6.0, update your software to manage app permissions. Previously granted permissions can be reset in your device's app settings menu after a software update.
