Microsoft has officially announced its plans to discontinue Skype in May, opting to transition its user base to a free version of Microsoft Teams. This move comes amidst the growing dominance of VoIP communication platforms like WhatsApp, Zoom, FaceTime, and Messenger, which have largely eclipsed traditional direct calls to cellphones facilitated by services like Skype.
According to The Verge, existing Skype users will find a seamless transition to Microsoft Teams, where they can log in and access their entire Skype history, including messages and contacts, without needing to create a new account. However, Microsoft will be phasing out the support for domestic and international calls that Skype currently offers.
For those not interested in switching to Teams, Microsoft provides an option to export Skype data, such as photos and conversation history, using a dedicated tool to help users view their past Skype chats.
Users have until May 5 to make their decision, as Skype will go offline on that date. Microsoft has assured that existing Skype credits will be honored, but new customers will no longer have access to paid Skype features that allow for making or receiving international and domestic calls.
The primary feature being lost with Skype's shutdown is the ability to make calls to cellphones. Microsoft's Amit Fulay, vice president of product, explained to The Verge that while telephony functionality was once a key aspect of Skype's appeal, it has become less relevant. "Part of the reason is we look at the usage and the trends, and this functionality was great at the time when voice over IP (VoIP) wasn’t available and mobile data plans were very expensive," Fulay stated. "If we look at the future, that’s not a thing we want to be in."
Microsoft acquired Skype for $8.5 billion in 2011, aiming to enhance its focus on real-time video and voice communications and tap into Skype's then 160 million active users. Skype was once a significant feature across Windows devices and was even highlighted as a selling point for Xbox consoles. However, Microsoft acknowledges that Skype's user base has not grown in recent years, leading to a shift in focus towards Microsoft Teams for consumer use.
