Introducing Sahaaya 2.0 (Namma Bengaluru): A Unified App for Grievance Resolution in Bengaluru
Sahaaya 2.0 (Namma Bengaluru) is a comprehensive mobile application developed by Bruhat Bengaluru Mahanagara Palike (BBMP) to streamline grievance registration and resolution for the citizens of Bengaluru. This unified platform integrates multiple departments, including BESCOM, BWSSB, BMTC, BMRCL, BMRDA, and BDA, enabling users to seamlessly submit their concerns through a single interface.
Key Features:
- Unified Platform: Consolidates all major BBMP departments, providing easy access to services and grievance registration.
- Grievance Registration: Allows users to register grievances using text, photos, and videos, providing detailed information for effective problem resolution.
- Department Integration: Integrates grievance modules of various departments, enabling users to register complaints against any department through a single platform.
- Real-Time Status Updates: Provides real-time updates on the status of registered grievances, ensuring transparency and accountability.
- Multimedia Support: Supports grievance submission in multiple formats, including text, photos, and videos, allowing users to provide visual evidence and additional details.
- User-Friendly Interface: Designed with an intuitive interface, making it accessible and easy to use for all citizens of Bengaluru.
Benefits:
- Convenience: Single platform for grievance registration across multiple departments.
- Efficiency: Streamlined process for grievance submission and resolution.
- Transparency: Real-time status updates provide visibility into the progress of complaints.
- Accountability: Ensures that grievances are addressed by the concerned authorities.
- Improved Citizen Engagement: Facilitates active participation of citizens in the grievance resolution process.
Conclusion:
Sahaaya 2.0 (Namma Bengaluru) is an innovative and user-friendly app that empowers citizens of Bengaluru to effectively register and track their grievances. By integrating multiple departments, providing real-time updates, and supporting multimedia submissions, this app enhances the grievance resolution process, fostering transparency and accountability. Download Sahaaya 2.0 (Namma Bengaluru) today to experience a seamless and efficient way to address your concerns.
